Sign-in Home Welcome Guest   You Are Visitor Number 000179790 Search by keyword question answer   The Smart Reference Desk (SRD) module is a User Enquiry and FAQ system which is meant to provide online information assistance to CAIS patrons. It is a web based application that facilitates interaction between CAIS patrons and a virtual reference desk. Smart Reference Desk FAQ Topics CAIS General 1. What are E-Journals? 2. If I fail to renew my books online despite having tried many times, what should I do? 3. Can I go to other University Libraries? 4. How do I renew my loan? 5. How many times can I renew my loan? 6. What is Millennium library system? 7. What shall I do when I receive CAIS courtesy emails? 8. How to apply for library membership? 9. Can i still borrow books from library during exam time? 10. What are online databases? 11. How do I search a book using Millennium from home? 12. How do I reserve a book/publication available at CAIS? 13. What is Web OPAC? Interloan/Document Delivery Service 1. How much does it cost? 2. How long will an interloan take? 3. How do I make a request? 4. Who may use the service? 5. What is Interloan/Document Delivery Service? Information Literacy 1. If I need help in finding information, who can I refer to? 2. What is Information Literacy?